HOW EARLY SHOULD I ARRIVE FOR MY FIRST APPOINTMENT?
We request that you arrive 30 minutes prior to your appointment time so that we can review your medical history, verify your insurance information and be certain that all required forms are completed prior to you seeing the physician. In order to keep waiting times down, we ask that you make sure we have all insurance information prior to your scheduled appointment if possible.Please bring a copy of insurance card and drivers license. Patient forms are available on our website. Please print them and fill them out prior to your office visit. By doing this you may arrive for your appointment 15 minutes early, saving 15 minutes.
WHY DO I NEED TO BRING PAST MEDICAL RECORDS AND FILMS TO MY APPOINTMENT?
We ask that you bring these items so that the physician can review your medical history in order to properly diagnose your health concerns and provide an effective treatment plan for you.
IS A WHEELCHAIR AVAILABLE TO ASSIST ME IF NEEDED?
We do have wheelchairs available upon request. However, we ask that our patients bring someone with them to their appointment when assistance will be required, as our staff is not permitted to assist patients from or to their vehicles due to liability issues.
IS THERE ANYONE IN THE OFFICE THAT IS BILINGUAL?
Yes, both English and Spanish are spoken in our office.
ARE YOU ACCEPTING NEW PATIENTS AND HOW SOON CAN I GET AN APPOINTMENT?
Appointments are set based on the availability of the physician and based on the patient’s situation.
HOW CAN I RECEIVE PRESCRIPTION REFILLS?
You may call your pharmacy directly or call our office. It is helpful to have your prescription bottle and pharmacy information ready when you call.
DO YOU FILE A CLAIM WITH MY INSURANCE COMPANY, OR IS THAT MY RESPONSIBILITY?
We will file the claim on your behalf if as long as we are under contract with your insurance company.
WHAT IS YOUR POLICY FOR RELEASING MEDICAL RECORDS?
We must have a Medical Release form that is signed by either the patient or the patient’s legal guardian. There is a fee associated with this service, please call our Medical Records desk for more information. Please allow 5-7 days to receive your Medical Records.
HOW ARE EMERGENCIES HANDLED AFTER HOURS?
Call our main office number and the on call Physician will be paged. If you have an Emergency, please go to your nearest Emergency facility immediately.
HOW LONG WILL PROCEDURE TAKE?
Please allow 2-3 hours for procedure and recovery time.
CAN I EAT OR DRINK FLUIDS BEFORE MY PROCEDURE?
You may not eat 8 hours prior to your procedure. You may have a sip of water to take daily medications no later than 4 hours before scheduled procedure.
DO I NEED A DRIVER?
Yes, we ask that all patients bring a driver to and from the procedure appointment.
CAN I GO BACK TO WORK THE DAY OF MY PROCEDURE?
We advise that patients rest and stay off their feet the day of the orthopedic procedure. You should be able to resume your normal activities within 24 hours after the procedure.